We believe in establishing the highest standards around Innovation, Ethics, Security and Transparency when designing, developing, and deploying our innovative platform. The top-10 key principles that we believe in are:
01
Integrity
Promises to customers matching capabilities, and integrity in everything we do
02
Security and Compliance
Ensuring the highest levels of security and compliance. We have invested significantly in securing and protecting the valuable data of our customers. We are designing our solutions to be HIPAA, SOC 2, and HITRUST compliant
03
Transformational Economics and Efficiency
Time-saving and cost-effective solutions. We are designing RCM solutions that can give health providers up to a 50%-70% reduction in time and cost and reduce their denial rates of claims significantly, and thereby transforming their economics
04
Innovative and Continuous improvement
We are filing multiple patents and bring advances in public cloud, AI, Gen AI, AI Copilots, AI Agents, rules, and automation technologies woven together in an innovative, continuously improving and modular RCM platform
05
Transparency and Accessibility
Accountable, explainable, and predictable so that AI works for you and can be trusted and accessible so that all users with any abilities can leverage it
06
Collaboration
Seamless integration and cooperation between all parties in the healthcare eco-system
07
Patient Safety and Privacy
We are focused on doing no harm; AI will not be leveraged to drive clinical decisions, while ensuring patient privacy
08
Reliability and Scalability
Our technology platform is designed to be modular, scalable, and reliable — leverages modern cloud native SaaS architecture to achieve 99.9% up time so that the largest healthcare providers serving millions of patients can rely on us
09
Ethical
We have instituted an AI Ethics board to strive to ensure fairness in AI and Gen AI and remove bias
10
User-friendly and Interoperable
We have designed our platform to be intuitive, easy to use, and comply with open healthcare standards. We integrate seamlessly with any EMR on the front-end, and payers at the backend using FHIR or other industry protocols.